Pet Owners

If your pet has been referred to us, we aim to provide the very best outcome for your pet.

We work closely with your primary care vet to provide a seamless referral process that is least disruptive to both you and your pet.

We offer a wide range of referral services for pets who have been referred to us and you can rest assure that we will take great care of both you and your pet. What’s more, our hospital facilities are second to none. Our team comprises of highly qualified and experienced staff, state-of-the-art equipment, and modern facilities. We have ample parking, and should you wish to remain in Derby during your pet’s stay with us there is plenty of nearby accommodation.

We aim to provide you with all of the necessary information you need once your pet has been referred. Should you wish to discuss the information received or if you have any questions, please call our client care team on 01332 548911 who will be happy to help and provide advice. 

If you are claiming on your pet insurance, please read our helpful insurance claims guide to familiarise yourself with our direct claim service.

We aim to make the referral process as hassle free as possible for you. You can contact us at any time while your pet is within our care by calling 01332 548911 (this number is manned 24/7). As well as having a clinician as your main point of contact, your beloved pet will be looked after by our nursing team who will keep you updated throughout their stay.

When you arrive at Pride Veterinary Referrals, please report to the referral reception desk clearly signposted as you walk in through the main entrance.