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An interview with Rachel Tring

After almost four years in the veterinary industry, Rachel Tring has recently been honoured with ‘Practice Support Staff of the Year 2024’ at the recent Petplan awards. But how did she come so far in such a short space of time?

Rachel started her role in veterinary during the pandemic in 2020 where she moved from a pathology lab in the NHS to her current role as a Veterinary Diagnostic Laboratory Technician at Pride Veterinary Centre.

We sat down with Rachel following the awards announcement to find out a bit more about her career and what she would like to achieve in the future:

Congratulations on winning Practice Support Staff of the Year, what does this award mean to you?

I am profoundly honoured to receive the esteemed Practice Support Staff of the Year award. This recognition holds a special significance as it celebrates the diverse and essential contributions made within the veterinary industry, particularly in the realm of veterinary diagnostic laboratory technology where I proudly represent a minority.

How do you think the award will impact you going forwards?

Receiving this award has provided me with a platform to shed light on the pivotal role that laboratory technicians play in ensuring optimal patient care.

Will it change your approach to work in the future?

My approach to my work has always been characterised by an unwavering commitment to excellence and a refusal to let job titles confine my potential contributions. I have actively sought out opportunities to enhance our practice and streamline its processes, buoyed by the support and encouragement of my manager, Victoria Snape.

Do you credit Victoria as a positive influence in your career?

Under Victoria's mentorship, I've been empowered to pursue my passion for quality improvement, which led me to actively engage with our audit team and collaborate with colleagues to drive positive change.

What’s next for you?

As I look ahead, I see a bright future for our laboratory at Pride Veterinary Centre. We are continually pushing the boundaries of what in-house diagnostics can achieve, and I am thrilled to be part of this dynamic team shaping the future of veterinary diagnostics.

Are you working towards any further accreditations or accolades?

Currently, I am diligently working towards my registration as a scientist with the Science Council and pursuing certification in technical skills from the Royal Society of Biology. My long-term aspiration is to contribute to our laboratory's pursuit of UKAS accreditation, underscoring our commitment to clinical excellence.

Are there any changes you would like to make to the current veterinary landscape?

I firmly believe that quality improvement is integral to the future of veterinary practice, and I am eager to share my knowledge and experiences to inspire others, particularly those in support roles, to actively engage in this journey towards excellence.

To learn about the other Petplan winners and finalists from IVC Evidensia, take a look at the full story here.